Manager, Digital Product Management

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

The Digital Product Manager will work within a matrixed organization of marketing stakeholders, products, technology owners, business partners, and end-users to achieve shared objectives of streamlining our overall processes and driving increased scale and efficiency. This role will be responsible for managing communications on all products and projects within the programs, work closely with stakeholders and business partners to remove blockers, manage schedules, align on priorities, and optimize outcomes. This individual will schedule and manage meetings with stakeholders and business partners and will manage a product management dashboard with internal and vendor partners, create and manage presentation decks to influence stakeholders and leadership for future state, and meet regularly with internal and external teams, marketing partners, and technical audiences to document product and tech requirements to meet the needs of our customers.  

• Own all aspects of the platform, from development and implementation to production, including understanding stakeholder needs, prioritizing potential solutions, and measuring success through key metrics.
• Ensure our technology ecosystem can support the strategic objectives and use cases identified by business and marketing partners.
• Evaluate existing technology, processes, and operating models to identify and capitalize on opportunities for optimization and improvement.
• Advocates for holistic approaches to marketing capability solutions with a focus on automation, scale, and efficiency.
• Provides the bridge between the business and/or marketing stakeholders and the platform and technology teams supporting those products, ensuring priorities are clearly aligned across all-stakeholders.
• Ability to build a good understanding of platform features, capabilities and enhancements to support the business and stakeholders, identifies opportunities for piloting new features and products, with a focus on long-term adoption of enhancements.
• Understands business objectives, and supports the translation of those objectives into detailed use cases, business requirements, documents logic, and provides all other documentation and input required by technology partners.
• Develop a deep understanding of client needs, build close relationships with key stakeholders, and deliver positive outcome-oriented solutions.
• Supports the development of documentation, training, best practices, and other resources to increase overall adoption and efficiency of the broader team.

What you have

To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications

• 3+ years of full-time work experience with product management, preferably within a large organization.
• Current working experience with Schwab systems and processes
• Experience in developing and executing product strategies and roadmaps, business cases, and other product development responsibilities.
• Experience with communications spanning a range of needs; knowledge and experience with UI/UX.
• Strong creative-problem solving abilities, process optimization, and ideation when dealing with complex digital ecosystems.
• Dynamic relationship, partnership, and collaborative skills; a strong teammate with experience working with others to champion initiatives across multiple departments.
• Strong project management skills, including diligence, high sense of responsibility, and the ability to work efficiently, independently, and proactively.
• High degree of comfort dealing with ambiguity, motivated to get results while operating autonomously in a dynamic and fast-moving work environment.
• Excellent communication skills, both written and verbal, as well as the ability to develop concise and effective presentations and communications tailored to specific audiences spanning range of technical, marketing, and strategic backgrounds.
• Strong attention to detail. Ability to work well under pressure.

In addition to the salary range, this role is also eligible for bonus or incentive opportunities