Senior Team Manager, Retail Business Unit Risk

Your opportunity

At Schwab, you are empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Retail Supervision and Risk Management (RSRM) is an independent group responsible for providing supervisory support through direct supervision, escalation, oversight, analysis, and supervisory risk assessments, to Schwab’s Investor Services. Retail Supervision and Risk Management’s vision to be a trusted independent partner of all Schwab stakeholders promotes business growth through effective risk management. We strive to improve business outcomes by providing and applying practical, consistent, effective, and unbiased risk guidance that is grounded in a deep understanding of business goals as well as the regulatory and industry environment.

The Senior Team Manager, Retail Business Unit Risk will focus on risk management activities applicable for various areas of the Retail organization. This role will focus on risk identification, oversight support and issue management across multiple governance groups (1^st Line of Defense Testing, Operational, Third Party, Audit, Compliance, etc.). A key part of the role is to actively build and support governance and process related to Retail functional areas such as Disclosure Risk Management, New Products and policy review & implementation.

As a Senior Team Manager, you will lead a team of Senior Managers and will be responsible to manage their performance. The team’s focus is on supporting the business units that make up Retail. This is a complex role that requires a candidate with considerable industry, supervisory and risk/control knowledge. To be effective in this role, the Senior Team Manager must be able to collaborate with all levels within the Schwab organization to analyze risk, establish controls and establish new and/or enhanced processes/ operating models.

What you have

Required Qualifications

• 10+ years’ relevant financial services experience, including broker dealer and retail experience
• 8+ years supervisory, risk, audit, control, or compliance experience in similar financial service industry
• Ability to and experience in leading teams of experienced professionals
• Significant experience with risk, controls and related GRC tools

• Experience with functional areas such as Disclosure Risk Management, New Products and policy review. Including experience in standing up functional processes from concept to standard operation.

Preferred Qualifications

• Professional experience leading and engaging with teams, creating a positive, flexible and proactive culture
• Strong communication, influencing and presentation skills.
• Highly effective organizational and time management skills.
• The ability to work on multiple projects and prioritize based on regulatory risk and business needs.
• Track record of providing sound guidance to business partners, peers and subordinates
• Respond to changes in the business and/or regulatory environment by actively recommending changes to existing policies and procedures
• Responded to findings and remediation plans as appropriate and track through to completion
• Strong attention to detail and the ability to identify core and root cause of gaps and weaknesses
• Implemented regulatory change initiatives across the business in a manner that balances the control requirements with field experience
• Series 7 and other relevant licenses preferred (willingness to obtain)