Manager, Retail Supervision & Risk Management

The Control Team within Retail Supervision & Risk Management is an independent group responsible for providing delegated review of control and risk mitigation functions to Schwab’s Investor Services (retail) group. The vision of Retail Supervision & Risk Management is to be a trusted independent partner of all Schwab stakeholders that promotes business growth through effective risk management. We strive to improve business outcomes by providing and applying practical, consistent, effective, and unbiased risk guidance that is grounded in a deep understanding of business goals as well as the regulatory and industry environment.

As an Individual Contributor, the Manager is responsible for performing critical roles designed to enhance the control functions performed by the team. They will serve as the initial point for review of multiple control functions within the scope of the Retail Supervision & Risk Management team including review of communications with the public content (e.g., electronic communication, social media, etc.), trades, client service gestures, enrollments, and other key controls. These reviews will be conducted in close partnership with other members of the Supervision team. The Manager will facilitate business partner meetings and conduct staff quality control oversight of the work product. They will lead by working effectively across business lines promoting consistency, using data to identify risk as well as training needs and coaching opportunities while managing any escalations that arise.