Director, Regulatory Liaison Office

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

The Regulatory Liaison Office (RLO) leads, guides, and helps shape the company’s regulatory interactions with both prudential and functional regulators. The functional RLO team is primarily responsible for Schwab’s engagement with its securities/commodities regulators, including the SEC, FINRA, CFTC, NFA, international and state securities regulators, and exchanges such as CME Group, on compliance-related matters, regulatory inquiries, and examinations.

The Regulatory Exam Team is responsible for the coordination of regulatory activities, supervising regulatory developments, and to aid the analysis or response to proposed and new regulations or supervisory guidance. This role will collaborate with the Director to support broad areas of regulatory focus including first and second line Finance, Corporate Risk Management and include engagement with Executive and Senior management.

What you’ll do:

• Review, research, and respond to complex inquiries received by the firm from securities and derivatives (futures/forex) regulators.
• Coordinate and manage examinations from the firm’s primary securities regulators.
• Communicate directly with regulators including managing and tracking requests for information, participating in meetings with regulators.
• Responsible for reports for senior management, and analyzing inquiries and responsive materials for trends, red flags, and issues requiring follow up.
• Collaborate exceptionally with peers in Compliance, Legal, and other functions to ensure matters and issues are handled effectively and efficiently.
• “Connect the dots” across regulators, inquiries, and examinations for the firm to effectively identify and escalate emerging enterprise-wide risks and issues.

What you have

To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have:

Required Qualifications:

• Bachelor’s degree required.
• Experience working at a securities regulatory agency (i.e., SEC or FINRA).
• 10+ years experience in the broker-dealer industry with regulatory risk experience.
• Prior experience assessing and responding to regulatory inquiries and examinations in the financial services industry.
• Knowledge of broker-dealer and investment advisor industry regulatory practices and securities rules.
• Familiarity with Broker Dealer operations, including equity/fixed income trading and trade reporting is highly desired.

Preferred Qualifications:

• Strong organizational skills, with proven ability to drive and execute on multiple projects simultaneously. 
• Strong analytical skills, excellent attention to detail, and the ability to interpret regulations and regulatory guidance and apply them to real world business scenarios.
• Outstanding written and verbal communication skills with demonstrated ability to communicate effectively with all levels of an organization.
• Strong problem-solving skills and an intellectual curiosity and desire to “figure things out.”
• Strong MS Office skills.

What you are good at:

• Demonstrating exceptional judgment as well as a broad understanding of the potential implications of actions and decisions. 
• Acting decisively in making solid, informed judgment calls in response to both the regulatory environment and the day-to-day business issues, with appropriate escalation where needed.
• Recognizing and taking proactive steps to address something that needs to be done rather than waiting for direction.  
• Working collaboratively with various groups with potentially disparate objectives.
• Willingness to cross-train and be a team player.
• Ability to effectively juggle multiple conflicting priorities with associated deadlines.

In addition to the salary range, this role is also eligible for bonus or incentive opportunities