Commercial HVAC Senior Service Tech

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

The Commercial HVAC Senior Service Tech is responsible for bringing best-in-class knowledge and effort to manage Schwab’s HVAC control systems throughout the Commercial real estate portfolio. Schwab’s engineers partner closely with the Facility Managers, vendors, and other engineering staff to ensure a well maintained, safe and productive environment for Schwab employees. Engineers are the gatekeepers and stewards of our Critical Environments and systems.  This opportunity is located at our 1.1M square foot campus located in Westlake, Texas. 

What You’ll Do:

• Verify building control systems are operating per design
• Work with vendors to start-up building HVAC control systems
• Work closely with our contractors to ensure HVAC projects are completed on time, per code, Schwab standards, and contract requirements
• Work with vendors to verify point-to-point checkout per Schwab’s standards
• Work with vendors to perform software/hardware updates required for proper HVAC equipment and system operation
• Work with vendors to troubleshoot HVAC control systems
• Perform routine adjustments to, and data retrieval from, HVAC BMS systems to solve environmental comfort and mechanical issues
• Review Work Orders and Quotes for scope and pricing
• Responsible to work side by side with vendor partners during system start-ups and project Hand-Offs, in an observer role or active participant
• Complete required safety and compliance training
• Reports to the Facility Engineering Manager
• Any other duties as directed by the Facility Engineering Manager

**This is an individual contributor role – no supervisory responsibilities**

What you have

To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have. 

Required Qualifications:

• High school diploma or general education degree (GED)
• Universal CFC certification required
• Minimum of 6 years of experience working on HVAC/BMS control systems
• Basic proficiency in Microsoft suite (Word, Outlook, Visio, Excel, PowerPoint)
• Ability to read schematics (network topologies, electrical one-lines, device wiring drawings, control drawings, etc...) and construction drawings
• Troubleshooting skills, the ability to understand a problem and work toward a reasonable solution
• Working knowledge of BMS software
• Ability to visit construction hard hat areas, climb stairs and ladders, maneuver in and around pipework and air ducts, work safely near exposed line voltage and low voltage wiring and terminations and ability to lift 50 pounds
• Ability to travel out-of-state (estimated to be up to 25% on average annually) with possible overnight stays, occasionally including weekends based on needs of the business
• Ability to comprehend and interpret instructions, short correspondence, and email inquiries
• Ability to write routine correspondence, log-notes, and status updates in work order systems
• Ability to respond to common inquiries or complaints from co-workers or supervisors
• Good phone etiquette and the ability to ask questions to seek understanding of problems and conflict resolution
• Ability to own a task from beginning to end
• Effectively communicate progress and/or issues about assigned task
• Can work both independently and as a part of a team
• Must be able to multi-task, it is very probable you will be assigned multiple tasks over multiple customers at any given time
• Ability to solve complex problems and handle a variety of options in varying situations while maintaining composure and professionalism
• Understand own limitations and frequently seek guidance on matters to minimize risk and thought validation 

Preferred Qualifications:

• Control certifications are a plus
• Certifications or completed degree programs from accredited trade schools, or Mechanical vendors such as Carrier, York, Trane, Honeywell, Siemens, Johnson Controls 
• Knowledge of terminating wire to terminal blocks to include RS-232, RS-485 and CAT 5/6
• Basic networking, ability to manipulate pc IP settings to access, set up and commission devices on a network
• Desire to continue your education in the areas of Building Science with a focus on HVAC controls and systems 
• Draws upon the opinions and diversity of others before making recommendations that have a direct impact on the company