Senior Specialist, Fraud Investigations

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

The Senior Specialist, Fraud Investigations plays a key individual contributor role on a Fraud Investigations (FI) team within the second-line of defense Financial Crimes/Fraud Risk Management organization. FI is responsible for conducting investigations of suspected incidents of fraud, and pursuing recovery efforts of unauthorized debits to client accounts. Types of case investigations conducted may include unauthorized Wire, Check, ACH, Zelle, Debit Card, and BillPay transactions for both the Bank and Broker Dealer products that Schwab offers, as well as other types of suspected fraud impacting Schwab and our clients.

What you are good at:

The Senior Specialist is responsible for conducting high profile, sophisticated, and exciting fraud investigations. We are looking for a teammate who produces high-quality work, while maintaining a portfolio of cases in a fast-paced and dynamic environment. You will need to multitask investigations, as well as follow up with clients and business partners on your assigned cases. Senior Specialists in FI must demonstrate a high degree of initiative with limited direct supervision when addressing their daily responsibilities. All casework must be completed within well-defined regulatory guidelines in a busy and highly scrutinized environment. You should be able to demonstrate consistency in exercising sound judgment and decision-making with respect to risk and fraud issues. The ability to effectively balance individual cases, overall workloads, and additional responsibilities at a high level of competency is required.

Please note: this is a hybrid in-office position during standard business hours Monday- Friday. 

#FCRM

What you have

Required qualifications:

• At least 3-5 years of professional experience working in a fraud, compliance or risk environment of the 1-2 years financial services industry or financial investigations experience
• Shown expertise with financial investigations demonstrating risk-based judgment, problem solving skills and strong analytical ability
• Ability to analyze issues and develop problem solving methodology with minimal guidance
• Ability to multi-task and work in a large volume, high pressure environment
• Strong experience in Excel.
• Demonstrated skills related to individual case/workload management
• Strong time management skills using a risk-based approach to prioritizing and completing daily tasks
• Must have strong interpersonal, influencing and facilitation skills, with strong oral and written communication ability
• Ability to make a strong individual contribution to the development of a high functioning team
• Demonstrated ability to effectively work independently while also collaborating with team members as we as internal business divisions and industry peers
• Outstanding client focus: ability to effectively and quickly form relationships and establish trust, respect competence and confidence
• Demonstrated ability to maintain strict adherence to regulatory guidance regarding Suspicious Activity
• Report (SAR) filings as they relate to fraud as well as internal compliance standards and guidelines
• Experience crafting or preparing Suspicious Activity Reports (SAR)
• Membership in the International Association of Financial Crimes Investigators (IAFCI) is supported and encouraged
• Financial investigation in Federal, State or local law enforcement, Certified Fraud Examiner (CFE), Certified

Preferred qualifications:

• Anti Money Laundering Specialist (CAMS) and related designations a plus
• SQL is a plus
• BS/BA degree preferred
• Securities license(s) a plus

In addition to the salary range, this role is eligible for bonus or incentive opportunities.