Senior Manager, Defined Contribution Document and Technical Services

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Schwab Retirement Plan Services, Inc. (RPS), an affiliate of Charles Schwab & Co., Inc. is one of the leading providers of bundled retirement plan services. We offer full-service retirement plans featuring complete retirement services from a single source. Schwab’s combined expertise in recordkeeping and related services, investment choice and award-winning participant experience and education (including retirement plan advice) and high-end technology helps employers offer competitive employee benefits.

Within Schwab RPS, the Plan Administration team is responsible for ensuring timely and accurate servicing for plan sponsor clients and participants. The Document Services team is responsible for administering qualified defined contribution plans, providing document and consulting services for plans converting to Schwab RPS and maintaining documents for clients who utilize Schwab RPS prepared pre-approved plan document.

The document services consultant is responsible for the management and coordination of internal department and Schwab RPS initiatives, drafting sophisticated legal documents and mentoring junior team members. You will serve as a liaison with colleagues on the development of new policies, procedures and legal documentation for product development and/or regulatory requirements that impact retirement plan documents and Schwab RPS agreements. In addition, you will be responsible for delivering consultative support and accurate documents to internal partners, clients and their advisors.

Your responsiblities will include, but no be limited to:

• Collaborate in the completion of sophisticated document drafting assignments, discovery and correction of potential compliance issues and intensified situations
• Represent Document Services in Schwab RPS initiatives: provide input and recommendations to achieve common objectives; communicate proposed changes effectively to department leaders; upon approval, update internal procedures as needed and train department personnel
• Analyze and serve as a subject matter expert in a peer review capacity on draft documents in tandem with operational considerations; identify potential manual processes; recommend and implement approved alternatives that conform to system capabilities and achieve client objectives
• Provide consultative support to internal partners, review complex and unique requests with the Legal department and serve as a subject matter expert on calls with clients, their designated consultants and legal counsels

What you have

To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have.

Required Qualifications

• Bachelor’s degree or equivalent
• 10+ years’ experience in the financial services and/or record keeping industry.
• Incumbent must have extensive knowledge and research capabilities with respect to IRS and DOL regulations with respect to qualified defined contribution, defined benefit, and non-qualified deferred compensation plans.
• The candidate must possess the following capabilities with extensive expertise:
  • Drafting pre-approved documents, amendments, SPDs, SMMs and ancillary forms
  • Knowledge of Services Agreements and preparation of Services Agreement Amendments
• Excellent written and oral communication skills
• Ability to translate client intention into document drafting that achieves business objectives
• Strong interpersonal, analytical, problem solving, negotiating, influencing, organizational, prioritization, decision-making and conflict resolution skills
• Ability to effectively mentor and promote professional development of junior team members
• Results-orientation

Preferred Qualifications

• ASPPA designations, CEBS, paralegal certification or JD
• Experience with ASC and Document Agility generation systems