Sr Manager, Business Unit Risk

Orlando, FL ; Westlake, TX ; Omaha, NE

Requisition ID 2025-113692 Category Risk & Regulatory Position type Regular Pay range USD $90,000.00 - $200,100.00 / Year Application deadline 2025-09-16

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Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Operations Control is a centralized 1st Line of Defense team responsible for guiding and executing enterprise risk management practices across Operations. Operational Control strives to assist Operational Services in mitigating risk through a well-balanced control environment. Our mission is to protect the client and firm by partnering with businesses and technology to create a strong control environment. We offer a variety of enterprise-wide control services that balance efficiency, cost, and risk while ensuring regulatory and corporate policy requirements are met. 

This Senior Manager position on the Operations Control Risk Team (OCRT) provides support for risk management at the business unit level within Operational services. The OCRT Senior Manager will support the enterprise risk framework by managing Risk and Control Self Assessments (RCSA), Plans of Supervision (POS), testing and audit support, issue management, and partnering with Ops Control Change Management to implement adherence to policy and standard requirements. The OCRT Senior Manager will drive the risk activities for Schwab’s Operational Services business units in support of internal and external channels.

What you are good at

As a Senior Manager of Business Unit Risk in Operational Control, your responsibilities will include, but not be limited to, the following activities:

Identify and measure control improvement opportunities (including adjustments to RCSA documentation) by taking information from multiple sources such as internal and external audits, regulatory findings, errors, etc.
Promote and enhance the use of data analysis and reporting to identify trends and anomalies in risk management across Operations.
Writing procedures applicable to processes and controls performed within Operational Services.

Assist in addressing issues identified in RCSA control testing conducted by our lines of defense groups. This includes gathering facts, developing responses, and partnering to generate management action plans that promote a sustainable and effective control environment for Operations. 
Assist in the creation and communication of materials that are shared as part of our 1st line Risk Forum, lines of defense, and in discussion with regulators.
Take part in risk and control transformation sessions, incorporating new firm-wide guidance and technology into your team’s day to day work and interactions with our business partners.

Leverage business analysis skills to identify and influence opportunities to enhance automated controls or processes, where necessary, through participation in shaping the initiative requirements.
Participate in industry risk forums and training activities to stay current with risk and control management best practices.
Building strong relationships with business partners within all three lines of defense.

What you have

5+ years of experience in the financial services industry required;
Strong knowledge and experience with FINRA Rule 3110 for written supervisory procedures;
Strong history of control creation, especially those that are automated or preventative
Excellent understanding of the relationship between risks and the role controls play in managing and mitigating risk;

Proficiency in risk and control data analysis, in particular, the ability to incorporate and understand mass information from a variety of sources to recommend a course of action;
Experience in operational risk, risk management, and business analysis;
Excellent critical thinking, analytical, problem-solving, and communication skills;
Excellent oral and written communication skills;
Bachelor’s degree required;
Audit experience preferred;
Fast learner who seeks to understand different points of view and construct informed recommendations;
Confidence to ask questions and advocate in the best interest of the business;
Self-starter who can manage multiple deliverables of varying scope and complexity;
Ability to build relationships and work effectively with multiple business partners across all levels of the organization;

Knowledge of Operational Services (e.g., processes, controls, and/or technologies) preferred
Series 7, 9/10 and/or 24 licenses preferred

You demonstrate these behaviors:

Building Collaborative Relationships: The ability to develop, maintain, and strengthen partnerships with others inside or outside of the organization who can provide information, assistance and support
Influencing Others: The ability to gain others’ support for ideas, proposals, projects, and solutions
Initiative: Identifying what needs to be done and doing it before being asked to or required by the situation
Diagnostic Information Gathering: Identifying the information needed to clarify a situation, seeking that information from appropriate sources, and using skillful questioning to draw out the information when others are reluctant to disclose it
Personal Accountability: Takes responsibility for the results and future direction of the organization
Thoroughness: Ensuring that one’s own and other’s work and information are complete and accurate; careful preparation for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled
Managing Change: Demonstrating support for innovation and for risk and control changes needed to improve the organization’s risk management effectiveness; supporting, initiating, sponsoring, and implementing risk and control changes; helping others to successfully manage change

What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance

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