Sr Manager, Digital Product Management

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

We are seeking a Senior Digital Product Manager (individual contributor) for our Digital Content and Disclosures team. Reporting to the Director, Enterprise Regulatory Disclosure Management, this position plays an integral role in helping build and develop and support the platforms that manage the centralization, development and deployment of regulatory documents. As the Digital Product Manager, you will be responsible for managing the overall Client Experience program for our platforms and managing initiatives that comes with that.

The ideal candidate will have passion for the client experience, be focused on our users and how to improve upon their workflows and help drive the vision for the content distribution space. The candidate will use strategies that foster an environment of teamwork and creativity. This role is ideal for someone with an eye for detail, experience collaborating with clients and users, and the ability to be the voice of the client.

What you are good at

• Being a confident Voice of the Client during planning sessions and building out strategy
• Strong collaborator and a good listener
• Journey Mapping, Client Research and other skills used to better understand the how the end users leverage our platforms
• Driving transparent communications out to our clients keeping them informed of roadmaps, issues and coming changes that may impact their day-to-day
• Building out Personas helping the team gain better insight to our users and their workflows
• Creating educational and supporting materials to help users with a more self-service driven experience

What you have

Required Qualifications:

• Bachelor’s Degree
• 5+ years of experience as a Product Manager
• Documented experience with Agile methods and processes
• Strong technical, analytical, and project management skills
• A creative problem solver and have a keen interest in ensuring the best possible experience for our users and, ultimately, our clients
• Must possess a fine attention to detail and a disciplined approach to developing applications

Preferred Qualifications:

• Experience working within the financial services industry
• Vendor management experience
• A “can do” attitude that leans towards action and the ability to overcome obstacles and successfully execute on multiple projects simultaneously, at times under extremely tight deadlines with minimal direction

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.