Senior Specialist, Digital Product Management

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. It’s all about creating the future—for you and for us. We are uniquely positioned to grow client relationships, attract new clients, and bring innovative products to market effectively and efficiently. Our passion to bring our best thinking forward everyday drives our success.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in our Austin, TX location. This role is expected to be in the office 4 days a week.

The Senior Specialist, Digital Product Management will work within marketing stakeholders, business partners, and end-users to achieve shared objectives. This role will be responsible for supporting the deploying and managing of products within various platforms. This individual will manage communication on all projects within the programs, work closely with stakeholders and business partners to remove blockers, manage schedules and outcomes.

This individual will participate in meetings and discussion with stakeholders and business partners, manage and support execution of projects, support the creation of presentation decks and roadmaps to influence stakeholders and leadership for future state, and meet regularly with internal and external teams, marketing partners, and technical audiences to support the documentation of product and tech requirements to meet the needs of our customers.  

Responsibilities include:

• Participate in all aspects of product deployment, including understanding stakeholder needs, prioritizing potential solutions, and measuring success through key metrics.
• Understand technology ecosystem to support the strategic objectives and use cases identified by business and marketing partners.
• Support the evaluation of existing technology, processes, and operating models to identify and capitalize on opportunities for optimization and improvement.
• Support the advocacy of a holistic approach to marketing capability solutions with a focus on automation, scale, and efficiency.
• Provides the bridge between the business and/or marketing stakeholders and the platform and technology teams supporting those products, ensuring priorities are clearly aligned across all-stakeholders.
• Understands how platform features, capabilities and enhancements may benefit business and marketing stakeholders and identifies opportunities for piloting and adoption of both new and existing features.
• Understands business objectives, supports translating those objectives into detailed use cases, business requirements, and provides all other documentation and input required by technology partners.
• Develop a deep understanding of end-user needs, build close relationships with key stakeholders, and deliver positive outcome-oriented solutions.
• Supports the development of documentation, training, best practices, and other resources to increase overall adoption and efficiency of the broader team.

What you have

To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have:

Required Qualifications:

• 3+ years of full-time work experience with product management, program management, or technical project management, within a large financial firm.
• Understanding of the development and execution of product strategies and roadmaps, business cases, and other product development responsibilities.
• Experience with communications spanning a range of needs; knowledge and experience with UI/UX.
• Strong creative-problem solving abilities, process optimization, and ideation when dealing with complex digital ecosystems.
• Dynamic relationship, partnership, and collaborative skills; a strong teammate with experience working with others to champion initiatives across multiple departments.
• Strong project management skills, including diligence, high sense of responsibility, and the ability to work efficiently and proactively.
• Experience with workflow or management systems.

Preferred Qualifications:

• High degree of comfort dealing with ambiguity, motivated to get results while operating autonomously in a dynamic and fast-moving work environment.
• Excellent communication skills, both written and verbal, as well as the ability to develop concise and effective presentations and communications tailored to specific audiences spanning range of technical, marketing, and strategic backgrounds.
• Strong attention to detail. Ability to work well under pressure.
• Strong organizational and project management skills
  

In addition to the salary range, this role is also eligible for bonus or incentive opportunities