Associate, Cash Operations

Your opportunity

Charles Schwab Trust Bank provides trust, custody, trading, and technical services to retirement plan sponsors, advisors, and their agents. Cash Operations’ goal is to meet the needs of CSTB by providing superior client service as it relates to the processing of incoming and outgoing cash activity and all associated regulatory reporting. Specifically, the Distributions Team is responsible for the fulfillment of disbursements and distributions (including returned/rejected payments), facilitating and complying with OFAC requirements, completing special handling requests, processing incoming mail, and effectively communicating with various departments daily. We also manage relationships with internal business partners, maintain and test various internal and vendor-supplied systems, and ensure absolute compliance with all governing regulations and requirements. Our primary objective is to successfully process significant cash activity, in accordance with client directives, while maintaining proper controls to mitigate risk to the firm.

What you will do:

Charles Schwab Trust Bank provides trust, custody, trading, and technical services to retirement plan sponsors, advisors, and their agents. Cash Operations’ goal is to meet the needs of CSTB by providing superior client service as it relates to the processing of incoming and outgoing cash activity and all associated regulatory reporting. Specifically, the Distributions Team is responsible for the fulfillment of disbursements and distributions (including returned/rejected payments), facilitating and complying with OFAC requirements, completing special handling requests, processing incoming mail, and effectively communicating with various departments daily. We also manage relationships with internal business partners, maintain and test various internal and vendor-supplied systems, and ensure absolute compliance with all governing regulations and requirements. Our primary objective is to successfully process significant cash activity, in accordance with client directives, while maintaining proper controls to mitigate risk to the firm.

What you have

The following attributes are keys to success in this role:

• Elevated level of attention to detail and ability to work under pressure is required as errors and omissions can have significant financial risk.
• Monitoring assigned tasks from within a functional mailbox in a manner that meets or exceeds SLA’s.
• Ability to comply with department deadlines.
• Strong organizational skills and ability to prioritize and coordinate multiple processes.
• Ability to communicate professionally and clearly.
• Ability to work and learn in a high volume, fast paced, collaborative environment.
• Advanced knowledge of Microsoft applications including but not limited to Excel, Outlook, and Word.
• Thirst for growth and continual learning and development opportunities.
• Ability to multitask while maintaining flexibility to meet operational need.
• Participate in a fostering positive and cohesive work environment that promotes employee engagement.

Required Licenses: None

Physical Requirements: Work is primarily sedentary in nature; no special demands are required. This job does require in office activity daily which includes opening returned mail and handling/sorting physical checks.

**This position may require overtime during critical production periods. **