Senior Manager, Risk Supervision Officer

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Retail Supervision and Risk Management is an independent group responsible for providing delegated review of control and risk mitigation functions to Schwab’s Investor Services. The vision of Retail Supervision & Risk Management is to be a trusted independent partner of all Schwab stakeholders that promotes business growth through effective risk management. We strive to improve business outcomes by providing and applying practical, consistent, effective and unbiased risk guidance that is grounded in a deep understanding of business goals as well as the regulatory and industry environment. 

The Risk and Supervision Officer functions as an extension of business leadership team, while functioning independently, or with minimum guidance, in supporting the firm’s business objectives.  While proactively mitigating risk, the RSO identifies areas of concern and handles day-to-day issues as they arise from the field and partners with a focus on business ethics and regulatory and compliance practices.

The Risk and Supervision Officer: 

• Works with the business leadership and S&C leadership on the communication, integration and implementation of supervisory initiatives.
• Ensures business leadership is aware and involved in managing supervisory and risk management issues through regular meetings, reporting/metrics and escalations.
• Serves as a point of escalation for employee conduct issues, policy violations and disciplinary considerations
• Communicates with Branch Managers, Team Managers, licensed reps and/or central delegate teams to resolve supervisory inquiries
• Able to measure risk and make independent decisions in an ambiguous environment
• Coordinates with peers, field leaders, supervisors and analyst teams to identify trends and patterns across branches, regions and/or the business line
• Represents S&C and demonstrates leadership through active participation on firm projects and working groups as assigned. Can think strategically, independently define next steps and drive/execute with limited guidance.
• Effectively influences and gain support of other areas of the firm in delivering solutions.
• Initiates amendments to current policies and procedures as appropriate, has a strong understanding of the firm’s Risk Management infrastructure and escalates risk accordingly.
• Builds a high performance/high productivity work environment, prioritizes tasks and produces a strong work product
• Has a strong professional presence, is self-aware and highly engaged
• Must be able to maintain an overall vision of assigned projects and communicate the status to all levels of senior leadership.
• Provide coaching and guidance to the field and business partners on policies and procedures in a way that promotes risk awareness and a strong culture of compliance.

This is an individual contributor role reporting to the Director, Retail Supervision and Risk Management .

What you have

Required:

• Series 7, 66 (or 63/65), 9/10 or 8 (or 24/53/4)
• 5-7 years’ experience in supervision and regulatory matters
• Strong industry acumen, self-starter and ability to work with minimal supervision
• Ability to multi-task, prioritize, problem-solve, trouble shoot, and follow-up are essential
• Ability to define problem areas and analyze risk, develop policy, procedures and controls to effectively supervise and mitigate risk
• Must work well under competing deadlines and possess strong organizational skills
• Excellent oral and written communication skills
• Must be results driven and innovative while also collaborative and authentic. Should be disciplined in their approach, accountable and able to influence others in a sometimes ambiguous

Preferred:

• Undergraduate degree in Business, Accounting, Finance or related discipline preferred
• Prior leadership/team management experience preferred
• Strong knowledge in all Microsoft applications; Excel, Word and PowerPoint