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Infrastructure SRE

Location Westlake, Texas, United States; Austin,Texas,United States; Requisition ID 2023-89044 Category Engineering & Software Development Position Type Regular Salary Range USD $130,000 - $160,000 / Year
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Your Opportunity

As a member of Advisor Services Technology (AST), Service Availability and Engineering team, you will be immersed in a collaborative, innovative, and technically challenging environment.   The platforms we support are essential to the success of the investment advisor and offer features such as client relationship management, portfolio accounting, trading, data integration, reporting and much more.

We are seeking a dynamic, motivated individual with Hands On experience to lead and deliver exceptional solutions for the production resiliency of the systems. The role incorporates aspects of software engineering and operations, combining SRE and DevOps skills to come up with efficient ways of managing and operating applications.  The role will require a high level of responsibility and accountability to deliver technical solutions.   Will participate in weekly On-Call 24x7 support rotation and support scheduled changes/events during weeknights/weekends as needed.

What you are good at

  • Practice with Site Reliability Engineering and DevOps mindset and solve problems through automation and innovation
  • Partner with the Architects and SMEs in AST to ensure implementations are architected and designed from the aspect of production resiliency
  • Identify opportunities to build innovative tools and solve unique operations problems on large enterprise and mission critical applications
  • Develop tools, frameworks, and instrumentation to validate and increase rollout success for applications.
  • Partner within the Support organizations to build and rollout plans for enhanced telemetry and reduce defect leakage for software delivery to production.
  • Real-Time troubleshooting of mission critical application workflows and incorporate feedback to product development.
  • Work closely with dev teams during design phase, build and perform infrastructure upgrades to support our applications availability and reliability.
  • Monitor the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements.
  • Advocate and augment the Schwab Reliability Engineering principles, guidelines, and standards
  • Analyze the business-IT environment (run, grow and transform the business) to detect critical deficiencies, and recommend solutions for improvement
  • Assist with the evaluation and selection of software product standards and services, as well as the design of standard and custom software configurations, improve our compliance procedures and enhance our risk posture.

What you have

  • BS in computer science or related with at least 8+ years of experience with listed technical skills
  • Experience in Enterprise level Infrastructure orchestration with Ansible, Chef, SALT, Puppet
  • Solid experience in High Availability and distributed systems, Windows administration (Required), Linux (Preferred), Data and SAN Storage Networks, NAS, and Networking, leveraging tools to instrument and automate proactively and eventually predictive availability solutions.
  • Expertise at IaaS - Server Provisioning, Server Configuration, Application Deployment and Validation, Application Testing in Data Center prior to go live, Vulnerability Remediation and maintenance of Application Infrastructure in Production including Patching, Certificate Renewal and Password Rotation.
  • Proven track record supporting complex enterprise production application infrastructure efforts adhering to a mix of DevOps & SRE frameworks
  • Experience transitioning platforms to the cloud (preferred), with knowledge of cloud frameworks & design patterns, micro-service architectures ,12-factor design
  • Working knowledge of networking, including DNS, DHCP, firewalls, load balancers and IP routing
  • Ability to grasp difficult concepts, large architectures, and sophisticated designs quickly and troubleshoot with debugging skills across a variety of integrated platforms
  • Proven capability to provide operational visibility on environment health to Senior Leadership, Technology and Business partners
  • Strong customer advocate with excellent written and verbal Communication skills
  • Experience in Monitoring tools - Splunk, Thousand Eyes, AppDynamics, Dynatrace
  • Preferred experience with C#, .Net, Java and scripting for Automation.
  • Database experience with Oracle, SQL Server, Mongo DB
  • Experience with Atlassian tools Jira, Confluence, Bamboo, Bitbucket, Agile Frameworks
  • Excellent debugging skills across a variety of integrated platforms

Why work for us?

Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.

Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future. Explore further.

Schwab is committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. Please click here to see the policy.

Schwab is an affirmative action employer, focused on advancing women, racial and ethnic minorities, veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at or call 800-275-1281.

TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.

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