IT Program Management Lead (IC)

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

Digital Fraud and Enterprise Middleware organization in Schwab is looking for an IT Program Manager Lead who will be responsible for planning, orchestrating, executing and managing cross-domain IT projects and programs for the entire organization.

• Lead the planning, execution, and governance of various high-priority IT programs and Projects for the organization.
• Manage and facility organizational intake process and collaborate with domain Production Owners and leaders to ensure proper prioritization and ownership.
• Define program scope, objectives, deliverables, timeline and success criteria in collaboration with stakeholders and leadership.
• Monitor program/project performance and progress, track KPIs and provide executive-level reporting on progress and risks.
• Manage program/project level interdependencies, risks and facilitate problem-solving and resolution of stakeholder conflict.
• Coordinate cross-functional teams to ensure seamless execution.
• Coach and mentors team members to remove roadblocks and drive project execution.
• Proven ability to build a strong partnership and trust with stakeholders
• Ability to navigate a highly matrixed organization effectively & succeed within a highly collaborative culture
• Ability to communicate at all levels with clarity and precision both written and verbally
• Demonstrated sound business and technical acumen
• Focused and versatile team player that is comfortable under pressure
• Understanding of cross-functional dependencies and how they impact project execution
• Solid understanding of various software development methodologies, including Agile/Scrum
• Excellent problem-solving and critical-thinking skills
• Ability to execute with limited information and ambiguity

What you have

• Bachelor’s degree in Computer Science, Information Technology, Business or related field is preferred, or equivalent experience.
• 8+ years in IT program/Project management with experience and proven track record in managing and delivering multiple medium to large, complex and cross functional projects/programs.
• Analytical mindset with problem-solving abilities.
• Both detail-oriented and has strategic vision.
• Exceptional leadership, communication, stakeholder management, conflict solution, and risk/issue management.
• Proficiency in project management tools (JIRA, MS project, SharePoint, Confluence, etc) and experience with Agile methodologies (Scrum, Scaled Agile Framework, Agile Release Train, etc).

Preferred Skills:

• Background/experience in financial services industry
• PMP, PgMP or PMI-ACP certification
• Understanding of software development, infrastructure, and enterprise architecture.