Director of Digital Product Strategy and Execution, Client Identity and Access Management (PL)

Your opportunity

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Online Security Technology team needs a Director ofStrategy and Execution, Client Authentication to lead the strategic vision and execution of our enterprise-wide client authentication and authorization initiatives. This role is at the intersection of businessstrategy, product innovation, and cybersecurity, and is responsible for driving the roadmap, long-termstrategy, and executionto ensure secure, seamless, and scalable customer experiences across our channels.

This is a critical role that will partner with senior leaders across FCRM, Fraud, Security, and Engineering to align on priorities, influence investment decisions, and build a forward-thinkingstrategythat addresses the evolving threat landscape and regulatory environment.

High Level Responsibilities:

• Develop and drive the strategic roadmap for client authentication and authorization across all client touchpoints, aligning business goals with a secure and scalable client experience.
• Lead cross-functional efforts to evaluate, prioritize, and execute large-scale transformation initiatives within the digital identity space.
• Provide thought leadership and domain expertise on emerging trends in authentication, including passwordless, multi-factor authentication (MFA), biometrics, identity federation, and risk-based access.
• Serve as the trusted advisor to executive stakeholders, synthesizing complex technical concepts into clear strategic direction.
• Use data-driven insights to monitor performance, assess risk, and continuously improve the customer identity lifecycle.
• Shape the governance framework for customer identity programs, ensuring regulatory compliance and alignment with global standards.
• Influence technology investments, vendor partnerships, and build/buy strategies in collaboration with engineering and procurement teams.
• Lead and mentor a team of high-performing product professionals and collaborate across matrixed teams to deliver business value at scale.

What you have

Required:

• 10+ years of work experience, including at least 7 years in strategy or digital product management roles
• Experience with product management of customer identity and access management (CIAM)
• Experience leading cross-enterprise initiatives
• Experience and exposure working with senior leadership teams; strong executive presence
• Direct reporting line people management experience required
• Excellent PowerPoint and writing skills without the use of AI. Ability to create a range of slides from high-level messaging and positioning to conceptual diagrams and data visualizations. Must have a strong focus on formatting and attention to detail.
• Great story-telling skills for framing presentations and creating and editing executive-level summaries
• Able to coach and guide team members in practicing and building well-rounded Schwab product management and stakeholder management skills
• Ability to build relationships and maintain a broad network to connect the dots on key initiatives throughout the organization and drive distributed work
• Top notch organization skills to keep track of multiple deliverables and priorities, both short- and long-term, at the same time and coordinate supporting work across the team or other groups
• Strong attention to detail and experience working with data

Preferred:

• Financial services experience strongly preferred

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.