Sr Manager, FC Academy Investor Development (PL)

Your opportunity

The Wealth Management Learning & Coaching (WML&C) team in the Retail Experience Strategy & Risk (RESR) organization is accountable for developing and coaching Schwab sales professionals.  The Wealth Management Learning & Development (WML&D) team, an organization within WML&C, is responsible for creating and delivering innovative learning solutions to equip Schwab talent across the branch network and specialized organizations to provide exceptional service to our clients.

We are always searching for new ways to deliver industry-leading wealth management experiences to our clients and provide services that add more value to our clients. This starts with ensuring our people are equipped to serve clients the Schwab way.

FC Academy (FCA) is part of the WML&D organization.  We recruit top talent – including recent college graduates and career changes – and provide a comprehensive 15-month development program designed to prepare them for success as sales professionals within the Branch Network and other business development roles at Schwab.

FCA is a 15-month rotational development program providing new college graduates and career changers with robust training, coaching, and experiences to become future Financial Consultants within Schwab’s Branch Network. Our mission is to attract, develop, and retain top talent at Schwab that delivers world-class client experiences. We encourage, coach, and provide participants with the necessary resources to effectively build and strengthen the consultative sales and relationships skills necessary to successfully transition to a relationship-based sales role. The FCA experience consists of 3 months licensing, 6 months in Client Service & Support (CS&S), and 3 months in Investor Development Training (IDT) rotation. Upon graduation, participants progress to entry-level sales and relationships roles in centralized locations or in a local branch. 

About the Role:

The FC Academy Manager is responsible for onboarding new hires, leading teams to successfully pass required licensing exams (SIE, Series 7, and Series 66) during the 3-month licensing rotation, and leading teams during the six-month IDT rotation of the program.  FCA Managers drive results by focusing on employee engagement, creation of a positive work culture, and a strong orientation to personal growth and development. This leader will provide the coaching, support, and guidance to foster success and assess readiness to progress to post graduate roles.  The FCA leadership team is highly collaborative and fosters partnership and exposure to a cross-functional team including partners across the Branch Network, WML&D, CS&S, Supervision & Controls, Compliance, Wealth Management Coaching Consultants, and Talent Acquisition. The ideal candidate will have a high degree of professionalism, passion for coaching, delivering meaningful results, and structuring a positive environment for our FC Academy participants and supporting business partners. The FCA Manager role offers exposure and enhances skillset in preparation for other sales leadership roles at Schwab.

What You’ll Do:

Primary responsibilities include, but are not limited to

• Delivering a consistent and transparent career path roadmap to attract & recruit high impact talent and lead new onboarding efforts for four cohorts annually
• Be an ambassador for FC Academy and Retail Acquisition and Delivery team.  
• Interview new talent and oversee onboarding efforts and initiatives for the FCA program in partnership with cross-functional leaders.
• Follow FCA’s defined licensing process to help professionals successfully meet COE to obtain SIE, Series 7, and Series 66.
• Lead and inspire team members through effective communication and coaching, creating a culture of success and trust across all employees.  
• Collaborate with FCA’s partners within the Wealth Management Learning & Coaching (WML&C) organization to facilitate training, EDGE coaching and Wealth Management Training.
• Inspire a culture of delivering meaningful results by holding employees accountable for quantitative and qualitative measures. 
• Follow the proper risk & compliance policies and procedures that deliver the best outcome for our clients and protect the company’s reputation. Ensure adherence to regulatory requirements.
• Listen and observe participants’ sales practices to gain full understanding and provide on-going risk management and sales coaching. Practice strict operational discipline.
• Contribute to positive employee engagement results, taking action to address improvement areas.
• Enhance FCA program by offering suggestions to FCA Director and Program Management Team.

What you have

• Active and valid FINRA Series 7
• Active and valid FINRA Series 66 (63/65) (may be obtained within 120 days of employment)
• Active and valid FINRA Series 9/10 (may be obtained within 120 days of employment)
• Minimum 5 Years Financial Services Experience working directly with clients
• Minimum of 3 years in a sales, advisory, or business development role
• Bachelor’s degree or equivalent, or equivalent work-related experience
• Travel to Westlake Corporate Center required periodically for cohort training and events
• Ability to work flexible shifts to lead teams in all time zones

Preferred:

• CFP®, AAMS®
• Minimum of 2 years leadership experience
• A desire to lead, a passion for sales management, and a deep commitment to client service
• Robust business acumen and understanding of Schwab’s products and services