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Manager, Retirement Plan Trust and Custody Products

Westlake, TX ; Austin, TX
Requisition ID 2025-116052 Category Operations Position type Regular Pay range USD $81,800.00 - $125,400.00 / Year Application deadline 2026-01-23
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Your opportunity


At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified locations. Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

The mission of Charles Schwab Trust Bank (Trust Bank) is to bring together expertise and resources to help deliver the best trust and custody services for Schwab Retirement Plan Services, independent recordkeepers, and investment advisors by offering a broad range of investments, technology, products, and services that meet the needs of retirement plan providers and the participants they serve. 

The Manager is a retirement plan trust and custody regulatory subject matter expert and product owner for Trust Bank fiduciary products, including the Charles Schwab Trust Bank Collective Investment Funds.

Key responsibilities will include:

  • Administration, oversight and product governance for Trust Bank Collective Trust Funds (CTFs), including vendor oversight and collaboration, new account documentation review, reconciliations, trade approvals, and regulatory filings.
  • egulatory subject matter expert with responsibility for identification and reporting of abandoned plans, responses to legal and regulatory inquiries from agencies such as DOL, PBGC, IRS, and SEC, AML inquiries, and preparation of specific regulatory reports including Form 5500 Schedule H
  • Act as regulatory subject matter expert, handling inquiries, reporting, and filings with agencies such as DOL, PBGC, IRS, and SEC.
  • Support internal and external audits, prepare management and committee reports, and ensure timely, accurate documentation and responses.
  • Develop and maintain compliant policies and procedures; facilitate biennial reviews for all Trust Bank policies and committee charters.

What you have


  • 5+ years’ experience in financial services, preferably brokerage or banking
  • 5+ years’ experience in trust, custody, or retirement plan recordkeeping
  • Expertise in preparing large plan Form 5500 filings as well as reconciling trust reporting
  • Strong knowledge of ERISA, retirement plan regulations, and employee benefits rules
  • Excellent written and verbal communication skills across all organizational levels
  • Proven product ownership, accountability, and attention to detail
  • Strong client focus and organizational skills; able to manage multiple priorities independently
  • High integrity, professionalism, and strong work ethic
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Working knowledge of recordkeeping, trading, and trust systems
  • Bachelor’s degree or equivalent experience is required
  • Candidates with a Series 24 are preferred.

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

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What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance
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Eligible Schwabbies receive

  • Medical, dental and vision benefits

  • 401(k) and employee stock purchase plans

  • Tuition reimbursement to keep developing your career

  • Paid parental leave and adoption/family building benefits

  • Sabbatical leave available after five years of employment