Director, Enterprise Risk Management - Strategy & Governance - RCSA Program

Your opportunity

Director, ERM Strategy & Governance – RCSA Program

At Schwab, you’ll have the opportunity to shape the future of risk management at scale—where disciplined execution meets forward-looking innovation. Within Enterprise Risk Management (ERM) Strategy & Governance, we are evolving a best-in-class risk program that enables the firm to grow responsibly, operate efficiently, and deliver for clients with confidence.

The Director ERM Strategy & Governance – Risk CSA Program role is a critical leadership position responsible for the strategy, execution, and evolution of Schwab’s Risk and Control Self-Assessment (RCSA) program. Reporting to the Managing Director, you will operate as a trusted advisor to senior leadership, bringing clarity to complex risk environments, strengthening control effectiveness, and ensuring the firm’s risk posture remains transparent, actionable, and aligned to business strategy.

This role requires a leader with executive presence, intellectual rigor, and the confidence to influence at the most senior levels of the organization—someone who can translate deep technical and testing insights into clear, compelling narratives that drive decision-making.

What You’ll Do

Enterprise Leadership & Influence

• Serve as a visible, credible leader across the firm, partnering with Managing Directors and senior executives to shape risk strategy, priorities, and outcomes
• Influence decision-making through clear, confident communication, effective challenge, and well-supported perspectives
• Act as a thought partner to leaders across the three lines of defense, driving alignment across complex, matrixed environments

RCSA Strategy & Program Ownership

• Define and lead the multi-year RCSA strategy and roadmap, ensuring alignment with enterprise risk objectives and evolving business priorities
• Continuously elevate the program to deliver meaningful, decision-useful insights—not just compliance outputs
• Articulate and advocate the value proposition of RCSA to senior stakeholders, reinforcing its role as a cornerstone of effective risk management

Testing, Controls & Assurance Depth

• Bring deep expertise in control design, testing, and assurance to enhance the effectiveness, consistency, and rigor of the RCSA environment
• Ensure strong integration of testing outcomes, control effectiveness, and risk insights into enterprise risk governance
• Serve as a subject matter expert for internal audit, regulatory exams, and independent testing activities

Operational Excellence & Continuous Improvement

• Lead end-to-end execution of RCSA operations, including governance, standards, quality assurance, and stakeholder engagement
• Drive continuous improvement through data, automation, and emerging technologies, increasing efficiency while strengthening outcomes
• Establish and monitor KPIs and performance metrics that reflect both operational discipline and strategic impact

Executive Communication & Storytelling

• Deliver clear, concise, and compelling communications tailored for executive audiences, including risk committees and regulators
• Translate complex data and testing outcomes into actionable insights and strategic recommendations
• Foster a culture of fact-based, transparent escalation and dialogue

People Leadership

• Build, develop, and lead a high-performing team of risk professionals, setting a high bar for thought leadership, accountability, and execution
• Model confidence, sound judgment, and emotional intelligence in talent and business decisions
• Create an environment that attracts, develops, and retains top talent

What you have

Attributes for this role are aligned with competencies that empower successful EORM team members, which include accountability, critical analysis, and a passion for continuous improvement. You must be organized, comfortable with ambiguity, adaptable, highly collaborative, and committed to adopting emerging technologies.

Requirements:

Experience & Expertise

• 10–15 years of progressive leadership experience in risk management, internal audit, or control testing within financial services
• Demonstrated depth in RCSA programs, control frameworks, testing methodologies, and assurance activities
• Strong understanding of broker-dealer and banking environments, including regulatory expectations

Executive Presence & Influence

• Proven ability to engage, influence, and challenge senior leaders, including Managing Directors and regulators
• Confident communicator with exceptional executive-level presentation and storytelling skills
• Demonstrated ability to take a position, defend it with data, and drive alignment

Strategic & Analytical Thinking

• Ability to operate at both strategic and execution levels, connecting long-term vision to day-to-day delivery
• Strong judgment and the ability to navigate ambiguity, complexity, and competing priorities
• Data-driven mindset with a focus on insight generation, not just reporting

Leadership & EQ

• High degree of emotional intelligence, self-awareness, and organizational awareness
• Track record of building credibility, trust, and strong relationships across enterprise stakeholders
• Courage to challenge constructively and lead through influence, not authority alone

Mindset

• Continuous improvement mindset with a passion for raising the bar on both outcomes and talent
• Curiosity and openness to innovative tools, automation, and new ways of working

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.