Your opportunity

At Charles Schwab, our purpose is simple: we champion client’s goals with passion and integrity. Guided by honesty, mutual respect and a commitment to doing what’s right, we bring innovation, education, and service together to help shape financial futures. Our people are the foundation of our success – they approach their work with curiosity and collaboration, coming together to create solutions that make a meaningful impact for clients and communities. As we expand into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining us means becoming part of a global team where your work matters and your future can take shape.​

 Our Hyderabad location is central to Schwab’s growth, bringing together talented people and technology to drive innovation, scale and efficiency. Here, you will work alongside teams who create solutions that support millions of clients every day. The work you do is more than daily operations – it’s a chance to experiment, learn, and build within a values-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and your contributions will help define our future in the region.

​​This Senior Specialist role is focused on supporting the effective, efficient, and well-controlled execution of Schwab’s user access certification process. The role will coordinate certification activities across IAM service owners, business stakeholders, technology teams, and risk partners to help ensure campaigns are launched, monitored, completed, and documented with accuracy and discipline. This opportunity requires strong operational follow-through, attention to detail, stakeholder coordination, and a process-improvement mindset to strengthen certification execution, reduce manual effort, and support timely, audit-ready outcomes. ​

 Key Responsibilities 

• Provide operational coordination for access management certification campaigns, including campaign planning, launch readiness, schedule management, daily/weekly execution tracking, dependency follow-up, and issue resolution.  
•         Coordinate certification activities across IAM service owners, application owners, business managers, technology teams, and risk partners to support timely reviews, accurate certification decisions, and completion of required actions.  
•            Support and maintain certification plans, status reporting, milestone tracking, decision records, meeting notes, exception logs, and leadership-ready updates for assigned access review campaigns.  
•            Support planning and execution of recurring and ad hoc access certification activities, including reviewer assignment validation, entitlement population checks, campaign communications, escalation tracking, and completion monitoring.  
•            Help establish repeatable certification operating routines, governance forums, reporting cadences, templates, dashboards, procedures, and process documentation to improve consistency, scalability, and control reliability.  

Other Planned Support Responsibilities:   

•            Partner with IAM service owners, certification stakeholders, technology teams, risk partners, and business managers to track priorities, remove blockers, resolve reviewer or data issues, and ensure certification work is delivered with transparency and accountability.  
•            Identify opportunities to streamline access certification processes, reduce manual effort, improve reviewer handoffs, strengthen data quality checks, and increase completion accuracy across certification support activities.  
•            Apply familiarity with automation tooling, workflow enablement, reporting automation, and lightweight process automation to improve certification tracking, campaign monitoring, reminder/escalation routines, evidence collection, and management reporting.  
•            Support readiness and adoption activities for certification process or tooling changes, including communication coordination, stakeholder follow-up, procedure updates, training support, and operational transition planning.  
•            Support service owners with metrics and performance indicators that demonstrate certification execution progress, reviewer completion rates, exception remediation, control effectiveness, operational efficiency, and service improvement outcomes.  
•            Contribute to audit, risk, and compliance support activities by organizing certification evidence, tracking remediation commitments, validating completion artifacts, and ensuring governance-related deliverables are completed on time.

What you have

Required Qualifications

• Bachelor’s degree in computer science or related field, or non-technical bachelor’s degree with equivalent information technology work experience.  
• 4+ years of Cybersecurity and/or Identity & Access Management experience.   
• Experience supporting identity and access management, access certifications, access reviews, cybersecurity operations, risk, compliance, or related control execution processes.  
•            Working knowledge of access certification activities, including campaign preparation, reviewer assignment validation, entitlement review support, reminder and escalation tracking, completion monitoring, and closure documentation.  
•            Strong organizational skills with the ability to manage multiple certification workstreams, track detailed action items, follow up on commitments, and keep IAM, business, technology, and risk stakeholders aligned.  
•            Ability to translate certification execution activity into clear status updates, issue logs, action plans, meeting summaries, completion reporting, and leadership-ready communications.  
•            Strong communication and collaboration skills, including comfort coordinating with global, cross-functional, and matrixed stakeholders such as service owners, application owners, business managers, technology teams, and risk partners.  
•            Process-oriented mindset with demonstrated ability to identify certification process inefficiencies, document operating procedures, strengthen handoffs, and recommend practical improvements to improve consistency and control reliability.  
•            Proficiency with productivity, reporting, and delivery tools such as Microsoft Office, Teams, SharePoint, Excel, PowerPoint, Jira, ADO, Remedy, SailPoint, or comparable IAM, workflow, ticketing, and reporting platforms.  
•            Familiarity with metrics, dashboards, workflow enablement, and reporting automation used to improve certification tracking, reviewer follow-up, exception monitoring, evidence collection, and management reporting

Preferred Qualifications

Exposure to IAM certification management concepts such as certification campaign design, reviewer hierarchy models, application or entitlement scoping, delegation models, exception handling, and certification closure criteria.  
•            Experience with SailPoint IIQ or comparable identity governance platforms used to support access reviews, certification configuration, reviewer workflows, and campaign reporting.  
•            Familiarity with SOX, regulatory, audit, or control frameworks where user access certifications are used as evidence of access governance and control effectiveness.  
•            Ability to help mature certification management practices through standardized playbooks, reviewer guidance, evidence checklists, quality checks, and executive-level performance reporting.  
•            Experience partnering with technology, IAM, risk, or compliance teams to improve certification data quality, reduce manual certification support effort, and strengthen repeatability across recurring access review cycles.