Specialist, Software Engineering - BPM Technology

Your opportunity

At Charles Schwab, our purpose is simple: we champion client’s goals with passion and integrity. Guided by honesty, mutual respect and a commitment to doing what’s right, we bring innovation, education, and service together to help shape financial futures. Our people are the foundation of our success – they approach their work with curiosity and collaboration, coming together to create solutions that make a meaningful impact for clients and communities. As we expand into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining us means becoming part of a global team where your work matters and your future can take shape.

Our Hyderabad location is central to Schwab’s growth, bringing together talented people and technology to drive innovation, scale and efficiency. Here, you will work alongside teams who create solutions that support millions of clients every day. The work you do is more than daily operations – it’s a chance to experiment, learn, and build within a values-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and your contributions will help define our future in the region.

Key Responsibilities

• Create clear prompts, task definitions, and acceptance criteria to effectively direct AI agents on your own work.
• Apply spec-driven development practices to translate requirements into structured, AI-ready specifications.
• Contribute to AI agent development by helping define agent goals, tool use, and simple task flows under the guidance of senior engineer.
• Review and validate AI-generated code for correctness, quality, security, and maintainability.
• Apply judgment to accept, modify, or reject AI suggestions based on context and team standards.
• Use GenAI tools (for example, GitHub Copilot, Cursor, Claude Code) to accelerate coding, debugging, and documentation.
• Implement standard Agile/SAFE methodologies, resolve test issues, track, and prioritize defects, record test results, participate in product readiness and release decisions
• Ensure automation is constantly running, analyzing, and promptly reporting on failures
• Research, investigate, implement, and mentor junior team members in the areas of Agile testing practices, Test Driven Development, Test Automation and reporting 
• Oversee our processes for status reporting and issue remediation
• Liaise with product teams, Product Owners and Scrum Masters to integrate project plans, testing schedules, and metrics reporting
• Assist in driving Use Case and User Story reviews, and help resolve requirements ambiguities
• Provide QA sign off and RCA recommendations for new implementations to the Business Sponsor and ensure it is established as part of the Go/No Go process.
• Ability to think creatively and generate innovative solutions
• Strong communication & technical skills
• Good knowledge of IT QA and E2E Test Management
• Lead and inspire teams through complex and often changing circumstances
• Understanding of exploratory testing practices
• Working knowledge of industry-standard tools for Quality Engineering logging bugs and managing test cases (e.g., JIRA/MTM, Zephyr/HPQ)

What you have

Required Qualifications

• Bachelor’s Degree in Computer Science or related field
• 9+ years of Software QA Engineering experience
• 5+ years of E2E Test Lead experience
• 4+ years of Test Automation hands on experience
• 4+ years experience in preparing and executing IT QA multi-year Roadmap and Test Strategy at Program level based on the prioritized value streams
• 3+ years strong Experience in collaborating with the Business Partners, Technology Partners at various levels to execute the program level test strategy as per the organization objectives.
• 5+ years of experience with Git, Bitbucket, Splunk, Postman tools
• 5+ years of experience with Agile development practices
• Minimum 2 year Pega application testing
• Minimum of 2 years of experience with driving and ensuring the quality of the operational business solutions to implement straight through processing for Account Open and Account Maintenance workflows for our clients including Document Ingestion through HyperScience, myQ, SPO, CAT and Client Central
• Minimum 2 years' experience in BDD (Behavior Driven Development) testing techniques and test automation experience using Selenium WebDriver with Cucumber and CREED

Preferred Qualifications

• Development and/or Testing experience is plus
• Experience with Gherkin language, like Cucumber, JBehave, or SpecFlow
• Understanding of CI/CD practices and Lean DevOps methodologies
• Scoping and Resource Planning is preferred, but not required
• Financial/Trading services industry experience is a plus