Specialist - Security Development & Engineering- SSO

Your opportunity

At Charles Schwab, our purpose is simple: we champion client’s goals with passion and integrity. Guided by honesty, mutual respect and a commitment to doing what’s right, we bring innovation, education, and service together to help shape financial futures. Our people are the foundation of our success – they approach their work with curiosity and collaboration, coming together to create solutions that make a meaningful impact for clients and communities. As we expand into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining us means becoming part of a global team where your work matters and your future can take shape.​

Our Hyderabad location is central to Schwab’s growth, bringing together talented people and technology to drive innovation, scale and efficiency. Here, you will work alongside teams who create solutions that support millions of clients every day. The work you do is more than daily operations – it’s a chance to experiment, learn, and build within a values-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and your contributions will help define our future in the region​

Identity and Access Management is seeking a Specialist Security Developer to support day‑to‑day Identity and Access Management operations, with a focus on SSO and passwordless authentication technologies. This role provides hands‑on exposure to enterprise authentication platforms that are part of the firm’s Zero Trust and security modernization program. As a L3 support engineer, the candidate will assist in supporting production authentication services, help troubleshoot login, SSO, and MFA issues, and learn operational support for passwordless technologies under guidance from senior engineers. The position provides foundational exposure in enterprise IAM operations, visibility into modern authentication flows, and opportunities to build technical depth in SSO, MFA, and passwordless solutions, serving as a stepping stone into advanced IAM engineering and authentication design roles.

Key Responsibilities:

• Provide Level 3 operational support for Ping and HYPR SSO platforms, assisting with investigation and resolution of production authentication issues in accordance with established SOPs and escalation processes.
• Accurately document incidents, resolutions, and known error details in knowledge repositories to support operational consistency, knowledge sharing, and reduction of repeat issues
• Ability to execute approved change tickets and provide operational coverage across different work shifts, as required, to support service continuity and platform stability
• Work under the guidance of senior engineers to support and validate monitoring, alerting, and reporting for SSO and HYPR platforms, contributing to improved issue detection, response efficiency, and operational metrics.

What you have

Required Qualifications:

• Hands‑on experience supporting enterprise Single Sign‑On (SSO) platforms such as Ping and HYPR in a production environment, following established operational procedures and escalation models.
• Demonstrated troubleshooting skills for authentication, federation, and login issues across web‑based and SaaS applications, including analysis of logs, error codes, and authentication flows.
• Practical working knowledge of SAML 2.0, OAuth 2.0, and OpenID Connect (OIDC) protocols, with the ability to apply this knowledge during incident investigation and application onboarding support.
• Experience collaborating with application and platform teams to remediate SSO onboarding issues, configuration errors, and production authentication failures.
• Hands‑on support experience with MFA integrations, including investigating and resolving user authentication failures related to MFA policies, configurations, or downstream dependencies.
• Ability to execute, validate, and document patching, upgrade, and disaster recovery (DR) test activities for SSO platforms under guidance, ensuring platform stability and compliance with operational standards.

Preferred Qualifications:

• 3+ years’ experience in Information Security field, Information Technology field
• Familiarity with change, incident, and problem management processes
• Prior knowledge of Agile project management tools, such as Jira
• Ability to effectively communicate with technical and non-technical audiences, both oral and written skills are required