Your opportunity

At Charles Schwab, our purpose is simple: we champion client’s goals with passion and integrity. Guided by honesty, mutual respect and a commitment to doing what’s right, we bring innovation, education, and service together to help shape financial futures. Our people are the foundation of our success – they approach their work with curiosity and collaboration, coming together to create solutions that make a meaningful impact for clients and communities. As we expand into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining us means becoming part of a global team where your work matters and your future can take shape.

Our Hyderabad location is central to Schwab’s growth, bringing together talented people and technology to drive innovation, scale and efficiency. Here, you will work alongside teams who create solutions that support millions of clients every day. The work you do is more than daily operations – it’s a chance to experiment, learn, and build within a values-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and your contributions will help define our future in the region

This role is focused on strengthening identity and access management operations through monitoring, automation, and issue remediation. The role will collaborate with global service owners, application teams, technology partners, and risk stakeholders to improve data quality, resolve operational gaps, and support reliable, audit-ready outcomes. This opportunity offers hands-on experience with directory platforms, scripting, reporting, change implementation, and disaster recovery activities. It is well suited for someone who enjoys solving complex problems, improving processes, and building scalable solutions that reduce risk and increase operational efficiency.

What you have

Key Responsibilities

• Develop, maintain, and enhance monitoring and automation capabilities to support operational efficiency, control execution, and timely issue identification.
• Perform root cause analysis for process, system, and control-related issues; document findings and support implementation of sustainable corrective actions.
• Support gap remediation activities by tracking identified issues, coordinating follow-up actions, validating completion evidence, and helping ensure risks are addressed in a timely manner.
• Assist with server maintenance activities and disaster recovery exercises, including preparation, execution support, validation, and documentation of results.
• Coordinate and execute approved change request implementations to deploy code updates, configuration changes, and related operational enhancements in alignment with change management standards.

Required Experience

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field; or equivalent practical experience in information technology, cybersecurity, or identity and access management.
• 4+ years of experience in cybersecurity, identity and access management, information security operations, or a related technology discipline.
• Experience using productivity, collaboration, reporting, workflow, ticketing, or identity governance tools such as Microsoft Office, Teams, SharePoint, Excel, PowerPoint, Jira, Remedy, SailPoint, or comparable platforms.
• Working knowledge of identity directory concepts, platforms, and lifecycle components, including Active Directory, RadiantLogic, Microsoft Entra ID, cloud directory services, service principals, authentication credentials, and secrets management.
• Working knowledge of PowerShell scripting, including the ability to create, modify, or maintain reusable scripts or modules.
• Basic Windows Server administration experience, including support for common operational, access, or configuration activities.
• Experience researching operational or technical issues, analyzing data, documenting findings, and translating business objectives, process needs, or control requirements into clear technical or operational requirements.
• Demonstrated organizational, communication, and collaboration skills, including the ability to manage multiple priorities and coordinate work across global, cross-functional, or matrixed stakeholders such as service owners, application owners, business managers, technology teams, and risk partners.
• Experience supporting metrics, dashboards, workflow enablement, or reporting automation used for project tracking, stakeholder follow-up, exception monitoring, evidence collection, or management reporting.

Preferred Experience

• Experience monitoring, documenting, or reporting cybersecurity metrics, control activities, or operational outcomes for assigned systems, processes, or workstreams.
• Experience applying a risk-based approach to analyze issues, evaluate options, and support practical, well-controlled solutions.
• Ability to work independently on new or evolving assignments while managing priorities, asking effective questions, and escalating appropriately.
• Ability to explain complex technical, operational, or risk-related information in a clear, audience-appropriate manner.
• Experience translating complex information into actionable recommendations, alternatives, or considerations for stakeholders.
• Experience collaborating with senior individual contributors, managers, or cross-functional partners to support operational execution, risk management, or process improvement.