Manager, Software Engineering - SDET - BPM Technology

Your opportunity

At Charles Schwab, our purpose is simple: we champion client’s goals with passion and integrity. Guided by honesty, mutual respect and a commitment to doing what’s right, we bring innovation, education, and service together to help shape financial futures. Our people are the foundation of our success – they approach their work with curiosity and collaboration, coming together to create solutions that make a meaningful impact for clients and communities. As we expand into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining us means becoming part of a global team where your work matters and your future can take shape.

Our Hyderabad location is central to Schwab’s growth, bringing together talented people and technology to drive innovation, scale and efficiency. Here, you will work alongside teams who create solutions that support millions of clients every day. The work you do is more than daily operations – it’s a chance to experiment, learn, and build within a values-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and your contributions will help define our future in the region.

Key Responsibilities

• Implement standard Agile/SAFE methodologies, resolve test issues, track, and prioritize defects, record test results, participate in product readiness and release decisions
• Participate in technical governance and help facilitate overall product quality standards with development and business teams
• Ensure automation is constantly running, analyzing, and promptly reporting on failures
• Research, investigate, implement, and mentor junior team members in the areas of Agile testing practices, Test Driven Development, Test
• Drive our end-to-end testing approach across multiple applications
• Oversee our processes for status reporting and issue remediation
• Liaise with product teams, Product Owners and Scrum Masters to integrate project plans, testing schedules, and metrics reporting
• Drive Use Case and User Story reviews, and help resolve requirements ambiguities
• Partner with geographically distributed teams to plan and build our future QA Engineering practices and support our technology decisions.
• Ensure Risks raised during testing are documented, communicated and understood by stakeholders.
• Manage UAT coordinators, Test Data and Environment and testing resources within business change in a pipeline mode.
• Provide QA sign off and RCA recommendations for new implementations to the Business Sponsor and ensure it is established as part of the Go/No Go process.
• Ensure all risks and issues are documented, managed and appropriate action taken.
• Think creatively and generate innovative solutions
• Excellent communication & technical skills
• Excellent knowledge of IT QA and E2E Test Management
• Lead and inspire teams through complex and often changing circumstances
• Deep understanding of exploratory testing practices
• Working knowledge of industry-standard Quality Engineering tools for logging bugs and managing test cases (e.g., JIRA/MTM, Zephyr/HPQ)
• Create clear prompts, task definitions, and acceptance criteria to effectively direct AI agents on your own work.
• Apply spec-driven development practices to translate requirements into structured, AI-ready specifications.
• Contribute to AI agent development by helping define agent goals, tool use, and simple task flows under the guidance of senior engineers.
• Review and validate AI-generated code for correctness, quality, security, and maintainability.
• Apply judgment to accept, modify, or reject AI suggestions based on context and team standards.
• Generate and improve unit, integration, and regression tests using AI-assisted tools.
• Ensure test coverage meets team standards before code is merged
• Identify and address security, performance, and reliability concerns early in the development cycle.

What you have

Required Qualifications

• Bachelor’s Degree in Computer Science or related field
• 9+ years of Software QA Engineering experience
• 5+ years of E2E Test Lead experience
• 5+ years of Test Automation hands on experience
• 4+ years experience in preparing and executing IT QA multi-year Roadmap and Test Strategy at Program level based on the prioritized value streams
• 5+ years strong Experience in collaborating with the Business Partners, Technology Partners at various levels to execute the program level test strategy as per the organization objectives.
• 5+ years of experience with Git, Bitbucket, Splunk, Postman tools
• 5+ years of experience with Agile development practices
• Practical experience with prompt engineering and authoring custom instructions to improve AI-assisted development outcomes
• Proficiency in Java or .NET.
• Ability to critically review AI-generated code for bugs, security issues, and code quality
• Develops solutions and coordinates with teams to enhance application support
• Enhances processes to ensure legal and ethical data compliant
• Innovates solutions that strengthen incident response and mitigate outcome
• Generates effective QA testing solutions that boost operational performance and product integrity
• Enhances business outcomes by partnering with teams to organize and prioritize requirement
• Develops security solutions that meet business requirement
• Develops software solutions that align with design principles and business objectives
• Optimizes software development testing and verification to enhance component reliability and address operational problems
• Leads packaging and orchestration to efficiently deliver software deployments
• Delivers scalable, business-aligned system design solutions through predictive or adaptive approaches

Preferred Qualifications

• Development and/or Testing experience is plus
• Experience with Gherkin language, like Cucumber, JBehave, or SpecFlow
• Understanding of CI/CD practices and Lean DevOps methodologies
• Scoping and Resource Planning is preferred
• Financial/Trading services industry experience is a plus
• Applies analytical thinking to abstract factors, guides outcomes, and sets priorities
• Consistently maintains clear, open communication to enhance collaboration with others
• Leverages industry expertise to guide strategy and guide team members in industry and marketplace dynamics
• Encourages independent problem-solving and decision-making
• Anticipates reactions from individuals and groups in situations and plans accordingly
• Seeks new methods or technologies to enhance work outcomes
• Influences improvements in efficiency and effectiveness within a function
• Adapts oral communication to engage diverse stakeholders and inspire action
• Earns trust through ethical decisions and deep subject matter knowledge
• Uses storytelling, data, and emotion to persuade diverse audience
• Leads activities, implements goal-setting strategies, and resolves a wide range of issues
• Analyzes trends and recommends strategies to sustain the firm's competitive advantage
• Applies quality standards effectively, ensuring excellence and inspiring precision
• Produces high-quality written materials tailored to different stakeholders
• Experience with at least one cloud platform (GCP, AWS, or Azure)
• Experience contributing to modernization of legacy