Associate - Security Analytics & Operations

Your opportunity

At Charles Schwab, our purpose is simple: we champion client’s goals with passion and integrity. Guided by honesty, mutual respect and a commitment to doing what’s right, we bring innovation, education, and service together to help shape financial futures. Our people are the foundation of our success – they approach their work with curiosity and collaboration, coming together to create solutions that make a meaningful impact for clients and communities. As we expand into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining us means becoming part of a global team where your work matters and your future can take shape.​

Our Hyderabad location is central to Schwab’s growth, bringing together talented people and technology to drive innovation, scale and efficiency. Here, you will work alongside teams who create solutions that support millions of clients every day. The work you do is more than daily operations – it’s a chance to experiment, learn, and build within a values-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and your contributions will help define our future in the region​

This position will be integral to ensuring firm resiliency while supporting the change management structure. The primary responsibilities of this role will be to support Non-Human Account Lifecycle Management. The successful candidate will learn several tools, all building stronger fundamentals in security, resiliency, workflows, and certifications.

Key Responsibilities:

• This role will be highly consultative requiring technical communication to non-technical people.
• Documentation and validation skills are the cornerstone of this role. As a high volume of requests from multiple sources are the norm in this position, prioritization and time management skills are the key to success.
• Bachelor’s degree or equivalent experience
• 2+ years’ experience in a Security Support Role
• 2+ years’ experience Windows and PowerShell
• Demonstrated working knowledge of Microsoft Active Directory (AD)
• Ability to use and write/modify PowerShell scripts
• Hands-on experience with an IGA tool such as OIM or Sailpoint
• An ability to work generally supervised and developing into a fully independent member of a mature team and within workgroup teams to complete tasks
• Ability to effectively communicate with technical and non-technical audiences, both oral and written skills are required Strong interpersonal, analytical, problem-solving, influencing, prioritization, decision[1]making and conflict resolution skills
• Strong initiative; self-starter; self-directed; ability to multi-task
• Hands-on experience with at least one IAM Automation Tool (Oracle OIM/OAM, SailPoint, CA, Beyond Trust, OKTA
• Strong documentation skills
• Understanding of NHI lifecycles

What you have

Required Qualifications:       

• Experience with one or more ticketing and tracking systems for task completion
• Experience with Change Management Processes
• Ownership and Completion of Remedy Work Order and Incident Management tickets / JIRA Stories
• IAM meta data management such as: Ownership Change Management, Service Account Lifecycle Management i.e. account disablement
• Excellent Customer Service skills
• Excellent Oral and Written Communication Skills
• Experience with Active Directory and Account Management Lifecycle management
• Understanding of Active Directory technology
• Specifically for Administration functions such as User Accounts and Security Groups
• Experience with XMatters or on-call support for Access Administration

Preferred Qualifications:

• Experience with SailPoint IIQ and/or ICS or similar Identity Governance Administrative tools, a plus.
• Experience with Chronicle and/or CrowdStrike
• Experience running PowerShell scripts
• May have experience with Entra ID, including similarities and differences of AD and Entra ID administrative functions
• Familiarity and desire to learn multiple cloud platforms (AWS, GCP, etc)
• An understanding of security role group