Cloud Engineer

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

Your Opportunity

Charles Schwab’s Technology Services Technical Manager's thrive in a leading-edge work culture while focusing on products that help Schwab customers learn, explore, and make life-impacting moves on their paths to achieving their goals. This position requires a self-motivated individual with strong problem-solving skills who can contribute to a highly collaborative culture and a team environment and deliver innovative, value-based reliable solutions.  A proven track record of delivering high quality technology products and services in a hyper-growth environment where priorities shift quickly is key to success in the role. 

The successful candidate will bring an ability to prioritize, to communicate clearly and compellingly, and to understand how to drive a high level of focus and excellence building and leveraging a strong team. Our Leads & Technical Managers drive organizations to continuously contribute to evolving the Schwab experience and technology. 

This Associate Site Reliability Engineering role is a hands-on technical role and will be responsible to drive the teams’ workings on high availability, maintainability, support, and automation.

What you are good at

• Execution of the SRE tasks for the Cross Enterprise organizations.
• Regularly interact with senior technology leaders, product owners, and business partners. 
• Work with teams on complex issues where analysis of situations or data requires in-depth knowledge of the Cloud platforms and tooling.
• Partner with highly experienced technologists, creating successful plans to deliver solutions to the business, ensure day-to-day support, high availability, and process compliance.
• Repair and recover from failures. Coordinate and communicate with impacted stakeholders and clients, escalating where appropriate.
• Monitor and troubleshoot issues across the entire stack - software, application, and network.
• Develop automation and processes to enable teams to deploy, manage, configure, scale, and monitor their applications.
• Identify applications reliability and availability improvements, establish, and build solutions to continue to drive an improved experience.
• Develop and manage continuous deployment and integrate solutions.
• Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
• Collaborate with Engineering, Scrum and Ops resources to provide technical expertise and support on key initiatives for system availability and reliability.

What you have

To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications

• Demonstrated ability to resolve business and service impacting problems, evaluating all alternatives, and consulting with other technical members of the organization is required.
• Knowledge of Platform as a Service (PaaS) and Infrastructure as a Service (IaaS)
• Current working experience with Schwab systems and processes
• Experience with Continuous Integration/Continuous Delivery (Bamboo, Go or other related tools).
• Experience with Git, JIRA and related Atlassian stack.
• Ability to work well with global teams.
• Flexibility to operate in an environment with changing demands and priorities.
• Excellent verbal and written communications skills.

Preferred Qualifications

• Experience with Terraform is preferred

In addition to the salary range, this role is also eligible for bonus or incentive opportunities