Manager, Digital Product Management

Your opportunity

The Senior Product Manager will be a part of a team that drives digital disruption by delivering digital experiences, advanced analytics, and client insights to our client-facing representatives. You will play a critical role in supporting strategy for Salesforce design, reporting, and integrations and will work collaboratively with not only the immediate development team, but also across the broader Schwab organization.

The ideal candidate will have superior relationship building skills, a strong blend of Salesforce and product management experience and end user support, as well as an understanding of and/or prior experience in supporting financial services.

What you have

What you are good at:

• Lead product management efforts focused on enabling client-facing representatives to leverage technology solutions to better serve Schwab’s clients
• Partner with product management teams throughout the product lifecycle to deliver efficient and effective Salesforce solutions
• Leverage knowledge of end users and stakeholder partnerships to help drive prioritization of initiatives
• Partner with UX/UI to drive feedback sessions, determine OKR’s, and define success criteria
• Partner with business partners to develop a strategy and roadmap to evolve Salesforce capabilities that support business objectives
• Work cross-functionally with technical, design, business counterparts to define product refinements and updates based on ongoing client-driven needs

What you have:

• Minimum of 3 years of Salesforce and/or product management experience
• Strategic problem solver with the ability to formulate compelling vision and strategy and translate that to meaningful roadmaps and results
• Ability to influence and collaborate across multiple levels of the organization
• Highly developed communication and presentations skills with an outstanding ability to effectively communicate and present sophisticated concepts and issues to leadership teams
• Confidence presenting and tailoring messaging to a variety of audiences, including senior leadership
• Curiosity, a can-do demeanor, and the ability to learn quickly and thrive in a complex, dynamic environment
• Self-starter with outstanding organizational skills and ability to track multiple project results with minimal direction
• Skilled at working cross-functionally with technology, service, marketing, and many other teams to execute the lifecycle of a digital platform