Sr Manager, Software Engineering - Digital Utilities Technology

Your opportunity

At Charles Schwab, our purpose is simple: we championclient’sgoals with passion and integrity. Guided by honesty, mutualrespectand a commitment to doingwhat’sright, we bring innovation, education, and service together to helpshape financial futures. Our people are the foundation of our success – they approach their work with curiosity andcollaboration, coming together to create solutions that make a meaningful impactforclients and communities. As we8expand into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining usmeansbecoming part of a global team where your work matters and your future can take shape.

Our Hyderabad location is central to Schwab’s growth, bringing together talented people and technology to drive innovation,scaleand efficiency. Here, you will work alongside teams who create solutions that support millions of clients every day. The work you do is more than daily operations –it’sa chance to experiment, learn, and build within avalues-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and your contributions will help define our future in the region

The Digital Utilities Technology team is looking for a Senior Manager to lead our Digital Services Platform Utilitiesteams. Schwab has a long-time recognized excellence in client service over traditional channels (e.g.,telephone,branch) and we are working to parallel that for clients in their experiences with Schwab. You will be a key contributorofextending that excellence to multiple applications and platforms that orchestrate and support both digital and paper channels. Your role as a people leader will be to engage,leadand develop talented software engineers across multiple scrum teams and digital transformations.

You will be part of a larger organization called Cross Enterprise Services (CES), which is focused ondeliveringconsistent, enterprise quality and highly performant shared services for all of Schwab’s systems as building blocks for outstanding end-user experiences. CES offers a wide range of technological opportunities for the best and brightest people to grow anddemonstratetheir skills.

In thispositionyou will have a broad range of responsibilities with a central focus on collaborating with developers to support and develop innovative, highly scalable services to all Schwab clients. You will:

• Manage and coordinate team interaction with business, technology, and ops support partners.

• Develop resource roadmaps, budget, and schedule.

• Identifygaps/risks early andestablishmitigation plans (both technical andpeople)

• Continually strive for improvements in process, talent acquisition/retention, application time-to-marketand quality

• Increase the overall visibility of thisteam;celebrate/track accomplishments andbuildrelationships with keyleadersin other groups.

• Identifyand document the roles, tasks, and responsibilities of each team member.

• Lead all recruiting activities across the team (create different avenues when necessary)

• Provide firsthand technical mentoring when necessary (plus)

What you have

RequiredQualifications:

• Bachelor’s degree in Computer Scienceor a related field

• 10+ years of application management/leadership experience with at least 4-6 years of distributed software development experience.

• Combined 10+ years of hands-on Software development / Project Management / Scrum Masterexperience.

• 8+ years ofexperience withrunning medium to large/complex projects with multiple dependencies using Agile (Scrum/XP/Kanban) processes in planning, implementation, and support of business application components, including change & release management.

• 6+ years of experience in messaging platforms such as Kafka and Rabbit

• 5+ years of experience in Financial Technology

• Proficiencyin managing multiple priorities in a dynamic, geographically dispersed environment.

• Deep understanding of SDLC, agile software development methodologies, values, and procedures.

• Ability to analyze, propose and implementtimely, cost effective, quality solutions for all issues or problems withinareaof responsibility.

• Strong influencing, negotiation, and critical thinking skills with an ability toidentifystakeholders, assess theirneedsand manage their expectations through effective communication.

• Excellent verbal and written communication skillsrequiredfor composing and delivering technicalpresentations or other forms of documentation to variouslevelof technical and non-technical management.

• Strong coaching and mentoring experience to build and sustain a high-performance team.

• Bachelor’sdegree in computer science or related discipline is preferred.

Leadership and Management:

• Demonstrated ability to interact and communicate successfully with business partners, technology team,productionsupportand infrastructure teams.

• Strong influencing, negotiation, and critical thinking skills withanability toidentifystakeholders, assess theirneedsand manage their expectations through effective communication
• Demonstratedability and curiosity to evangelize vision and direction in a way that drives team engagement and motivation.

• Proven record successfully building, leading and growing technology teams including work in the agile process, objective setting, career path guidance, and staffperformance.

• Adaptability to thrive in adynamicfast paced environment with many moving parts and a large variety of responsibilities including geographical diversity of technical functions.

• Self-starter with strong prioritization and multitasking capabilities

Preferred Qualifications:

• Demonstrated ability tofacilitatetechnical discussions and drive solutions forward to achieving business needs and ensure alignment to strategic technology vision.

• Demonstrated experience with designing or working withhighly availableand reliable systems

• Strong experiencefacilitatingissue intervention and driving improvements.

• Strong skills inrisksidentification,trackingand planned mitigation.

• Extremely strong written and verbal communication skill

• Strong innovation, creativity, and problem-solving skill

• Experience with ASP.NET Web API, C#, Java Script, Kafka, Rabbit, RESTful Services, CI/CD automation

• Familiarity with enterprise IT systems and/or cloud (e.g., networking, capacity planning, operationsetc.)preferred.