Technical Lead - Site Reliability Engineering

Your opportunity

At Schwab, you are empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Schwab Technology Services enables the future of how clients manage their money by providing innovative and reliable technology products and services as a part of our ongoing commitment to democratize access to investing and financial planning.

As a member of the Retirement Technology (RT) Senior Leadership Team, you will lead the SAVE (Service Availability and Engineering) organization.  This scope of responsibility will include all Software Availability and SRE Engineering components for RBS, SRT and RPS.  In totality, the scope of responsibility includes 140+ active applications.  You will be immersed in a collaborative, innovative, and technically challenging environment. The platforms you will support are essential to the success of the holistic Schwab Retirement lines of business.

What you have

Required Qualifications:

• Bachelor of Science in Computer Science or related fields
• 10+ years of experience with enterprise level administration and support
• 10+ years of experience in troubleshooting and providing support to .NET/.NET Core Production applications
• Strong coaching and mentoring experience to build and sustain high performing team
• Proficiency in managing multiple priorities in a dynamic, geographically dispersed environment
• Cloud architecture (private & public): Proven design/operation of distributed systems on private cloud and at least one public cloud (Azure/AWS/GCPGCPVPC/VNet, IAMIAMontainers/Kubernetes, service mesh, messaging/streaming, secrets management, cost aware architectures
• Applied AI in software delivery: Practical experience integrating AI into products/platforms (e.g., intelligent services, retrieval pipelines, model driven features) with strong grounding in data pipelines, model lifecycle, inference performance, and guardrails
• DevOps/SRESREoperational excellence: CI/CD, artifact/versioning, progressive delivery, infrastructure as code, monitoring/alerting (logs, metrics, traces), capacity planning, DR, resilience testing, incident/problem management
• Security, compliance, and standards: Working knowledge of firm cloud security controls, identity/federation, secure development standards; ability to enforce standards and file findings where needed (e.g., eGRC)
• Experience with Windows Server/Linux and IIS webserver administration
• Experience and knowledge of SQLSQLtabase systems, MongoDB/Aerospike is a plus
• Experience with logging/application monitoring tools (AppDynamics, Splunk, DataDog, Grafana etc.)
• Experience with large scale distributed systems and high-availability architectures
• Knowledge of one or more of Message Brokers such as Kafka, RabbitMQ

Preferred Qualifications:

• Architecture craftsmanship: Advanced fluency with Domain Driven Design (DDD) and Clean Architecture for large distributed systems; mentor teams on bounded contexts, aggregates, and dependency inversion
• Financial domain context (RPS): Retirement recordkeeping/plan configuration/transaction processing; connect engineering choices to client outcomes and regulatory expectations
• Executive communication: Concise, data backed updates (dashboards, SLAs, quality/throughput trends) suitable for senior leadership and cross functional partners

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.