Business Systems Analyst/Scrum Lead

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Schwab is recruiting to hire a driven, results-oriented Business Systems Analyst/Scrum Lead who shares our passion for technology, innovation, and excellence. Our main goal at Schwab is to transform people’s lives by changing the way the world invests. This role will be a dynamic, cross-functional position that excels in a dynamic, fast-moving, environment and is passionate about developing multi-faceted solutions to solve complex, time-critical problems.

You will be part of the Risk Technology team and will help design, develop, and support the Schwab Risk platform is part of the Schwab Technology Services (STS) organization which is responsible for the company’s use of information technology including all telecommunications, operations and client and business applications. Investments, Credit and Trading Technology.

 The candidate will work with development team of .NET engineers and responsible for Investment lifecycle solutions in Financial Risk Technology.

 We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

 Essential Functions:

 The Scrum Lead will have hands-on role in managing the Scrum process within technology teams.  They help their teams adopt and improve on the Scrum methodology.  They coach their teams to higher levels of maturity by continually improving their process and ensuring that they adhere to the Scrum framework. They serve as the Scrum framework authority for their teams and evangelize and educate their teams on, not only the process, but the benefits of following the process.

 As a Business Systems Analyst you will work with dedicated teams to deliver business value through their development and delivery execution.  He / She will facilitate discussion, decision making and conflict resolution.  They evangelize, demonstrate, and live the Agile

What you will do

•  Act as a Scrum Master for up to 2-3 Agile teams simultaneously.
• Provide leadership, direction and coaching to the team by encouraging them to adopt and mature good Scrum processes according to the Scrum Guide.
• Organize and facilitate effective Scrum meetings: backlog grooming, Sprint planning, daily Scrum, Sprint review, and Sprint retrospective.
• Gather, define and prioritize business requirements and ensure those requirements are clearly translated into technical specifications for configuration & custom features development with Corporate Credit Research team.
• Directly engage with business and technical teams, product owners, stakeholders at various levels to implement in CATS2 application.
• Build and maintain strong relationships and partnerships with CATS2 develop team members and stakeholders.
• Work with and coach Product Owners to develop, manage, and continuously groom the team’s product backlog.
• In partnership with the Product Owner, track and communicate to Stakeholders information such as team velocity, Sprint/release progress, impediments, team successes, etc.
• In coordination with Project Managers, facilitate cross-team coordination and collaboration when projects require it.

• Assist Product Owners and Development team with planning and grooming activities. Servant Leadership – Able to garner respect from your teams, lead and demonstrate value-add principles, and willing and able to get your hands dirty to get the job done.
• Communicative and social skills – Able to communicate well with your Teams
• Continual improvement - Constantly learning new tools and techniques to grow your craft, yourself, and your Teams
• A thorough understanding and appreciation for the Agile values and principles
• A good understanding of:

1. Backlog grooming and relative estimating
2. PI-Planning
3. Release planning
4. Sprint planning
5. Scrum metrics such as Sprint burndown, release burnup, & velocity, to name a few
6. Sprint review best practices and techniques
7. A variety of retrospective techniques

What you have

Required Qualifications:

• Bachelor’s degree of any discipline
• 3+ years of experience as a Scrum Lead in a software development environment preferably involving cross-team dependencies
• 2+ years of experience as a BSA, owning and managing customer expectations, project schedules, status and reporting and change management
• Solve problems and provide support, taking responsibility to make decisions when appropriate
• Good knowledge of Agile ceremonies and sprint/PA planning
• Experience with Microsoft suite and Atlassian
• Track and manage dependencies across lines of business and platforms.
• Convey potential risks to deadlines, data, security, and project deliveries to all the stake holders.
• Excellent relationship management and mediation skills, with a knack for weighing multiple stakeholder perspectives and driving timely and effective decision-making
• Superior communication skills, able to communicate & translate complex requirements and assert positively

Preferred Qualifications:

• Experience with 1 additional methodology besides Scrum
• Prior experience using Jira
• Experience working in a highly regulated environment
• Experience working in a financial services organization
• Comfort in a dynamic and fast-moving work environment, with a positive attitude and solid work ethic
• Experience in leading and directing a technology scrum team
• High emotional intelligence to embody our ‘through the client’s eyes’ mindset and ability to guide people through challenging projects and initiatives
• Ability to listen and encourage thoughts, opinion, and discussions where needed
• Team player with strong collaborative qualities and a positive demeanor