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Specialist, Client Service

East Naples, Florida

Requisition ID 2023-94548 Category Customer Service / Client Service Position type Regular Salary USD $46,000 - $53,700 / Year

Your Opportunity

Charles Schwab Investment Management (CSIM) is the asset management arm of the Charles Schwab Corporation, and has over $320 billion under management in mutual funds, ETFs and SMA’s. Products managed include a wide variety of active and indexed equity, fixed income, and asset allocation strategies, as well as money markets funds. CSIM uses a consistent and disciplined approach to investing across all our products and seeks to develop innovative new products to meet the core investing needs of our clients.

The successful Specialist in Client Service will serve as a vital member of the Client Services team, assisting with documentation and dissemination of materials. Through experience, investment knowledge, and professional development, the entire team strives to provide our clients with a great advisory relationship experience.

What you have

  • Provide support to Client Service Mangers (CSMs) and Client Services Associates (CSAs) on a wide variety of tasks
  • Assist with opening and closing client accounts
  • Help maintain accurate client records
  • Prepare client documents for signature
  • Assist in the quarter-end reporting
  • Assist with mailing distributions to clients
  • Act as a liaison with operations to effectively disseminate information
  • Participate with various CS department projects
  • Assist with generating reports as requested by other CSIM departments and clients
  • Perform database updates, as necessary
  • Collaborate in working groups to better enhance workflows and processes

The candidate must have impeccable attention to detail, a positive attitude, self-initiator, professionalism, incredible follow-through, a great work ethic and the ability to work on multiple projects and prioritize with ease.

  • 5 day/week in-office availability
  • Superior level of attention to detail.
  • Adhere to policies, procedures, and guidelines
  • Collaborative and relational work style with shown success in a team environment
  • Proficient with Microsoft products Excel, Word, and PowerPoint. Ability to quickly learn new software applications.

What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance

Eligible Schwabbies receive

  • Medical, dental and vision benefits

  • 401(k) and employee stock purchase plans

  • Tuition reimbursement to keep developing your career

  • Paid parental leave and adoption/family building benefits

  • Sabbatical leave available after five years of employment